Whooah-Biz

Examining Relationships and Ideas Within the Larger World

Without a doubt there is one area that the internet thrashes all competition hands down and that is statistics and user information. On the advertising campaign you can see everything. From when they first visited to which page they went to, when did they comeback? How long did they stay? What sort of computer do they have? Which country are they are from? Is that country planning to invade yours etc. Some people have a great deal of fear about so much information being available and how to use it. The rest of us just get on and use the information to cater for our products and understand our markets.

 

There was a time a few years ago, a little bit less now where you came across a poll on a website. Websites would ask questions like who would you vote for in an election campaign? Should Policemen be paid more? What is your favourite colour? etc. Now days that is not strictly necessary because you can track the user when he enters your site and see where it is that he clicks (goes). For example if I do a blog post about money I can see that it has attracted more page views then a post about writing letters. I am sure that it happens that marketing campaigns go live before they are tested on the market. It would be the only explanation for such miserable campaigns like modo , or Iceland’s freezer food . If they had taken five minutes to put a few trial pages on the internet they could have seen if anybody was really interested in their marketing message. We at Work Connexions provide statistics for adverts and blogging. So you can see if you are onto a winner before you go and print up five thousand copies and publicise the press release.

How do you compare the tester to the average user and what is important.

As someone pointed out recently it is probably easier to open up a shop selling your business service then it is to design a website.
With a shop you dealing with tangibles, design, layout and so forth.

With a website you are dealing with your customers mind, we all know that no two minds are the same.

What seems obvious to me, is completely foreign to my mother.

The process gets even more difficult with a shop you can see the expression on someone’s face it they are happy, disappointed. Online it is a harsh world all you have is your statistics for how far they traveled on your website.

Then you have to figure out it why did they stop there. An error on the page, information they did not understand, the list goes on.

Of course in the long term there are benefits to both user and company. As they both begin to understand each other both parties will have the time to concentrate on the important tasks. There no more important tasks then talking with your customer.

 

I found this information below very interesting and sums up the situation very well, the full article can be found at http://www.ahref.com/guides/design/199806/0615jef.html